Contact BirdToyOutlet

BirdToyOutlet is a small, independent, ad-supported site — there is no call centre and no support desk, but a real person reads what comes in to support@birdtoyoutlet.com.

A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the cage size calculator, bar spacing guide, food portion calculator, out-of-cage time guide, bird age calculator, or toy rotation scheduler— and the species or numbers you entered); a bird-care tool you wish existed on the site; an out-of-date fact or broken link in the blog, learn section, or the museum; or a bug in how a page looks or behaves on your device.

There is no fixed response time to promise, and no ticket number or live chat — email is read and handled as it comes in. BirdToyOutlet is an independent resource, not a retailer, breeder, or veterinary practice, so questions about a specific order, a bird you want to buy, or a sick bird are best taken elsewhere: contact the shop you bought from, and for anything to do with your bird’s health, see an avian vet who can examine it. Our tools produce general estimates for planning, not veterinary advice.

Before writing in about a tool result, it can help to double-check what you entered — the species you picked, a body weight, an age, or a toy count are the usual sources of a surprising answer. If it still looks wrong after that, that is exactly the kind of message worth sending.